Refund

Cortina SQR uses the Refund command to notify the integrator about the refund request in order to initiate the refund process with the Cortina payment provider.
Said request would be triggered via either of the following options:

Nayax's Dynamic Transaction Monitor by selecting the relevant transaction, right-clicking on it and then selecting "Request Refund".
Nayax's Lynx API- via the Refund command

Request

Nayax's servers send a POST request to your configured Refundendpoint, which would be of the following format:

(customer's URL)/Cortina/StaticQR/Refund

The payload includes the full result of the card scan operation:

{
  "ReasonCode": 999,
  "ReasonText": "General exception",
  "BasicInfo": {
    "TransactionId": "236584335969834429321847829253667359,",
    "Amount": 0.1,
    "CurrencyCode": "USD",
    "CurrencyNumeric": 376,
    "SiteId": 12
  },
  "MachineInfo": {
    "Id": 869761713,
    "Name": "TestPayStaticQR V2",
    "TerminalId": 987654321,
    "DecimalPlace": 2,
    "Offset": 2,
    "GroupId": "Beverages",
    "OperatorId": 12345,
    "ZipCode": 10001,
    "Country": {
      "Name": "United States of America",
      "NumericCode": 840,
      "Alpha2Code": "US",
      "Alpha3Code": "USA"
    }
  },
  "ActorInfo": {
    "Id": 2001102296,
    "Name": "Far East Dev Zone",
    "OperatorId": 2000305191,
    "OperatorName": "TanyaT_OP",
    "MerchantId": 10011
  },
  "CustomData": {
    "DirectActor": 12312312,
    "Operator": 123121434134,
    "Distributor": "superDistributor",
    "Actor": 12312312,
    "Machine": 131231348
  },
  "PaymentInfo": {
    "SrvTranId": "string",
    "AuthCode": "string",
    "AuthAmount": 0,
    "SettAmount": 0,
    "RRN": "string",
    "Token": "string",
    "AuthDateTime": "string",
    "SettDateTime": "string",
    "TraceNumber": "string",
    "AuthSource": "string",
    "AdditionalData": "string",
    "IsGatewayTimeout": true
  }
}

Request Parameters

The following table describes the parameters included in the request body:

Field	Type	Description
Transaction Identifiers & References
`TransactionId`	String(36)	The unique identifier for this transaction. Echoes the encrypted ID from `/StartSession` if used. Otherwise, the Nayax Engine generates this value.
`NayaxTransactionId`	Int(64)	The Nayax internal unique ID for the transaction, echoed in further requests.
`SrvTranId`	String	The Integrator's internal transaction ID. Conditional: Required if `/StartSession` was not used. If used, it should be empty or echo the Transaction ID.
`RRN`	String	Reference Retrieval Number (RRN). Recommended to be visible to the consumer/card holder for support.
`AuthCode`	String(40)	External Authorization Code (usually from the Card Issuer's bank).
`Token`	String(256)	A unique token for the transaction. For Nayax internal use only.
`TraceNumber`	String	Trace number. For Nayax internal use only.
`AuthSource`	String(5)	For Nayax internal use only.
Financial & Time Details
`Amount`	Double	The payment amount (Decimal with max 3 digits for cents). Example: 1 cent = `0.01`. Currencies with no decimal places are still represented as a double (e.g., 234 JYN = `234.0`).
`AuthAmount`	Double	The original amount requested in the `/Authorization` request. Conditional on `/Authorization` response.
`SettAmount`	Double	The original amount requested in the `/Settlement` or `/Sale` process. Irrelevant for Authorization.
`AuthDateTime`	String	The date and time the `/Authorization` took place. Format:`ddMMyyHHmmss`.
`SettDateTime`	Double	The Settlement Date/Time. Irrelevant for the Authorization command.
Card & Payment Details
`CardNumber`	String	Card details provided based on transaction type: Full Track 2 for card-present Authorization/Sale. Card PAN only for other transaction types.
`EntryMode`	String(4)	How the card details were read: MCR: Magnetic Stripe Read (swipe) CON: Contact Chip (insert) CLS: Contactless Chip (tap) NFC: Phone/Mobile contactless QR: QR code read by DOT Consult Nayax POC for specific edge cases.
`ExpYear`	String	Card expiration year (YY format). Conditional (only when Interface is 1 or 10).
`ExpMonth`	String	Card expiration month (MM format). Conditional (only when Interface is 1 or 10).
`EMVData`	String	EMV tags data in TLV (Tag-Length-Value) format.
`CVV2`	String	Card Verification Value 2 (CVV2).
`IDNumber`	String	Cardholder ID Number.
`RandomNumber`	String	Further information is unavailable.
`PrimaryId`	String	Primary Brand ID.
`PrimaryDescription`	String	Primary Brand Description.
`SecondaryId`	String	Secondary Brand ID.
`SecondaryDescription`	String	Secondary Brand Description.
`CardHolderName`	String	Card Holder Name.
System & External Data
`AdditionalData`	String	Additional data string in JSON format. Contact Nayax TPOC to define.
`IsGatewayTimeout`	Bool	Indicates if a gateway timeout occurred (valid in the response).

Response

The Refund Response that the customer's payment method would send to Nayax's servers.
The payload should look as follows:

{
  "Status": {
    "Verdict": "Approved",
    "StatusMessage": "Cortina V2 Stub Tester"
  }
}

Response Parameters

The following table describes the fields returned in the API response:

Field	Type	Description
Transaction Status & Error Codes
`Verdict`	String	The constant string representing the final status of the request: `Approved` `Declined`
`Code`	Int(32)	The Decline Code. Conditional—only present if `Verdict` is 'Declined'. Valid codes include: 1: Insufficient funds 5: Suspected Fraud 6: General system failure 7: Invalid amount 8 / 998: Format/parsing error or Validation error 992: Timeout exception 997: Missing mandatory parameters 999: General exception See full list for other status and internal errors (e.g., 40, 990, 1011).
`StatusMessage`	String(255)	A free text field containing the transaction status message or additional varying data regarding the outcome.
Loyalty & Credit Information
`RegularCreditType`	Int(32)	Defines the unit of measure for `RegularCredit` (Enum values): 0: Credit is counted in transactions (count). 1: Credit is counted as an amount (currency).
`RegularCredit`	Double	The regular credit value (amount or transaction count) based on the `RegularCreditType`. Uses Decimal place 2.
`RevalueCredit`	Int(32)	The revalue credit amount. Only present if the associated card is configured as revalue-able. Uses Decimal place 2.