Void

Cortina Prepaid uses the Voidcommand to notify the integrator in order to initiate the cancellation process with the Cortina payment provider whenever on the bellow scenarios takes place:

  1. Issues during vending process- Cancel button being pressed by the consumer/ vend failure (issue with product dispensing/service providing) by the machine.
  2. No Sale Response until timeout.

This command is essential for having the payment provider aware that the transaction was cancelled on Nayax's end (as well as from the consumer's POV), and is done in order for the payment provider to complete the cancellation on it's end.

📘

Note: this command is relevant for PreSelection only. It's equivalent of PreAuthorization flow is the Cancel command.

Request

Nayax's servers send a POST request to your configured Void endpoint, which would be of the following format:

(customer's URL)/Cortina/PrePaid/Void

The payload includes the full result of the card scan operation:

{
  "ReasonCode": 999,
  "ReasonText": "General exception",
  "BasicInfo": {
    "TransactionId": 2.3658433596983443e+35,
    "NayaxTransactionId": 0,
    "Amount": 0.1,
    "CurrencyCode": "USD",
    "CurrencyNumeric": 376,
    "SiteId": 12,
    "MachineAuTime": "071221132914",
    "TimeoutMS": 15000,
    "IsProductSelected": true
  },
  "DeviceInfo": {
    "HwSerial": "0434324119376526",
    "FWVersion": "4.0.0.22-RC01 - Aug 25 2021",
    "Type": "Onyx"
  },
  "MachineInfo": {
    "Id": 869761713,
    "Name": "TestPayStaticQR V2",
    "TerminalId": 987654321,
    "DecimalPlace": 2,
    "Offset": 2,
    "GroupId": "Beverages",
    "OperatorId": 12345,
    "Region": "string",
    "City": "string",
    "ZipCode": 10001,
    "Country": {
      "Name": "United States of America",
      "NumericCode": 840,
      "Alpha2Code": "US",
      "Alpha3Code": "USA"
    },
    "GeoLocation": {
      "State": "string",
      "City": "string",
      "CountryCode": "string",
      "ZipCode": "string",
      "Address": "string",
      "Longitude": 34.998819,
      "Latitude": 32.8198988
    }
  },
  "ActorInfo": {
    "Id": 2001102296,
    "Name": "Far East Dev Zone",
    "OperatorId": 2000305191,
    "OperatorName": "TanyaT_OP",
    "MerchantId": 10011,
    "Country": {
      "Name": "string",
      "NumericCode": "string",
      "Alpha2Code": "string",
      "Alpha3Code": "string"
    },
    "GeoLocation": {
      "State": "string",
      "City": "string",
      "CountryCode": "string",
      "ZipCode": "string",
      "Address": "string",
      "Longitude": 34.998819,
      "Latitude": 32.8198988
    }
  },
  "CustomData": {
    "DirectActor": 12312312,
    "Operator": 123121434134,
    "Distributor": "superDistributor",
    "Actor": 12312312,
    "Machine": 131231348
  },
  "CardData": {
    "CardNumber": "string",
    "EntryMode": "string",
    "ExpYear": "string",
    "ExpMonth": "string",
    "EMVData": "string",
    "IDNumber": "string",
    "RandomNumber": "string",
    "BrandInfo": {
      "PrimaryId": "string",
      "PrimaryDescription": "string",
      "SecondaryId": "string",
      "SecondaryDescription": "string"
    },
    "CardHolderName": "Test Card Holder"
  },
  "PaymentInfo": {
    "SrvTranId": 2.3658433596983443e+35,
    "AuthCode": 333333,
    "AuthAmount": 0.1,
    "SettAmount": 0.1,
    "RRN": 111111,
    "Token": "string",
    "AuthDateTime": 230221101008,
    "SettDateTime": 230221101009,
    "TraceNumber": 4444,
    "AuthSource": 555555,
    "AdditionalData": "string",
    "IsGatewayTimeout": true
  }
}

Request Parameters

The following table describes the parameters included in the request body:

Reference Fields
FieldTypeDescription
Core Identifiers & Financial Details
TransactionIdString(36)

The unique identifier for this transaction.

  • Echoes the encrypted ID from /StartSession if used.
  • Otherwise, the Nayax Engine generates this value.
NayaxTransactionIdInt(64)

The Nayax internal unique ID for the transaction, echoed in further requests.

SrvTranIdString

The Integrator's internal transaction ID.

  • Conditional: Required if /StartSession was not used.
  • If used, it should be empty or echo the Transaction ID.
AmountDouble

The payment amount (Decimal with max 3 digits for cents).

  • Example: 1 cent = 0.01.
  • Note: Currencies with no decimal places are still represented as a double (e.g., 234 JYN = 234.0).
AuthAmountDouble

The original amount requested in the /Authorization request. Conditional on /Authorization response.

SettAmountDouble

The original amount requested in the /Settlement or /Sale process. Irrelevant for the Authorization command.

AuthCodeString(40)

External Authorization Code (usually from the Card Issuer's bank).

RRNString

Reference Retrieval Number (RRN). Recommended to be visible to the consumer/card holder for support.

TokenString(256)

A unique transaction token. For Nayax internal use only.

TraceNumberString

Trace number. For Nayax internal use only.

AuthSourceString(5)

For Nayax internal use only.

CurrencyCodeString(3)

Currency code in ISO 4217 Alpha-3 format.

CurrencyNumericString(3)

Currency code in ISO 4217 Numeric-3 format.

Timestamp & Status Flags
AuthDateTimeString

The date and time the /Authorization took place. Format:ddMMyyHHmmss.

SettDateTimeDouble

The Settlement Date/Time. Irrelevant for the Authorization command.

MachineAuTimeString

Machine Authorization Timestamp.

TimeoutMSInt(32)

Nayax Server Timeout configuration in milliseconds.

IsGatewayTimeoutBool

Indicates if a gateway timeout occurred (valid in the response).

Card & Payment Details
CardNumberString

Card details provided based on transaction type:

  • Full Track 2 for card-present Authorization/Sale.
  • Card PAN only for other transaction types.
EntryModeString(4)

How the card details were read. Common values include:

  • MCR: Magnetic Stripe Read (swipe)
  • CON: Contact Chip (insert)
  • CLS: Contactless Chip (tap)
  • NFC: Phone/Mobile contactless
  • QR: QR code read
  • Consult Nayax POC for specific edge cases.
ExpYearString

Card expiration year (YY format). Conditional (only when Interface is 1 or 10).

ExpMonthString

Card expiration month (MM format). Conditional (only when Interface is 1 or 10).

EMVDataString

EMV tags data in TLV (Tag-Length-Value) format.

IDNumberString

Cardholder ID Number.

PrimaryIdString

Primary Brand ID.

PrimaryDescriptionString

Primary Brand Description.

SecondaryIdString

Secondary Brand ID.

SecondaryDescriptionString

Secondary Brand Description.

RandomNumberString

Further information is unavailable.

CardHolderNameString

Card Holder Name.

Machine & Location Details
SiteIdInt(16)

Region of the Nayax server.

HwSerialString

Nayax Device Hardware serial number.

FWVersionString

Device Firmware version.

TypeString

Nayax Device Type.

IdInt(64)

Machine entity unique ID.

NameString(255)

Machine Name.

TerminalIdString(255)

Terminal identifier. Contact Nayax TPOC to define.

DecimalPlaceInt(64)

Decimal point location for amounts.

  • Example: 2 means amounts like 123.45.
OffsetString(255)

UTC timezone offset.

GroupIdString

For Nayax internal use only.

OperatorIdString(255)

Merchant ID.

RegionString(255)

Machine Region.

CityString(255)

Machine City.

ZipCodeString(255)

Machine Zip Code.

NameString

Country Full Name (for machine location).

NumericCodeString(3)

ISO-3166-1 Numeric-3 code.

Alpha2CodeString(2)

ISO-3166-1 Alpha-2 code.

Alpha3CodeString(3)

ISO-3166-1 Alpha-3 code.

StateString

Actor geo state code.

CityString(255)

Actor geo City.

CountryCodeString

Actor geo Country code (ISO3).

ZipCodeString(255)

Actor geo Zip code.

AddressString(255)

Actor geo Address.

LongitudeString

Machine Location Longitude.

LatitudeString

Machine Location Latitude.

Custom Data (JSON)
DirectActorString

Direct actor custom data (String in JSON format).

OperatorString

Operator custom data (String in JSON format).

DistributorString

Distributor custom data (String in JSON format).

ActorString

Actor custom data (String in JSON format).

MachineString

Machine custom data (String in JSON format).

AdditionalDataString

General custom data string in JSON format.

Response

The Void Response that the customer's payment method would send to Nayax's servers.
The payload should look as follows:

{
  "Status": {
    "Verdict": "Approved",
    "Code": 0,
    "StatusMessage": "string"
  },
  "PaymentInfo": {
    "SrvTranId": "236584335969834429321847829253667359",
    "AuthCode": "333333",
    "AuthAmount": 0.1,
    "SettAmount": 0.1,
    "RRN": "111111",
    "Token": "",
    "AuthDateTime": "230221101008",
    "SettDateTime": "230221101009",
    "TraceNumber": "4444",
    "AuthSource": "55555",
    "IsGatewayTimeout": false
  },
  "Balance": {
    "RegularCreditType": 0,
    "RegularCredit": 0,
    "RevalueCredit": 0
  }
}

Response Parameters

The following table describes the fields returned in the API response:

Reference Fields
FieldTypeDescription
Transaction Status & Error Codes
VerdictString

The final status of the request. Must be one of the constant string values:

  • Approved
  • Declined
CodeInt(32)

The Decline Code. Conditional—only present if Verdict is 'Declined'. Valid decline codes include:

  • 1: Insufficient funds
  • 5: Suspected Fraud
  • 6: General system failure
  • 7: Invalid amount
  • 8/998: Format/parsing error or Validation error
  • 992: Timeout exception
  • 997: Missing mandatory parameters
  • 999: General exception
  • See full documentation for the complete list of error codes.
StatusMessageString(255)

A free text field containing the transaction status message or additional varying data regarding the outcome.

CustomDeclineCodeString

Used for specifying a custom decline code (e.g., related to Soft Decline or Switch Interface). May reflect the acquirer's response code.

Financial & Identifier Fields
SrvTranIdString

The Integrator's internal transaction ID.

  • Conditional: Required if /StartSession was not used.
  • If used, it should be empty or echo the Transaction ID.
AuthCodeString(40)

External Authorization Code (usually from the Card Issuer's bank).

AuthAmountDouble

The original amount requested in the /Authorization Request.

SettAmountDouble

The original amount requested in the /Settlement or /Sale process. Irrelevant for the Authorization command.

RRNString

Reference Retrieval Number (RRN). Highly recommended to be visible to the consumer/card holder for support.

TokenString(256)

A unique token for the transaction. For Nayax internal use only.

AuthDateTimeString

The date and time the /Authorization took place. Format:ddMMyyHHmmss.

SettDateTimeDouble

The Settlement Date/Time. Irrelevant for the Authorization command.

TraceNumberString

The Trace number. For Nayax internal use only.

AuthSourceString(5)

For Nayax internal use only.

System & Conditional Flags
IsGatewayTimeoutBool

Indicates if a gateway timeout occurred (valid in the response).

ProviderExternalDataString

External data from the provider in JSON format string.

InitiateTranReferenceInt(64)

Conditional: Reflects the original Nayax Transaction ID for prepaid loyalty card re-attempts.

IsRevalueCardBool

Indication if card is allowed revalue.