Refund

Cortina Prepaid uses the Refund command to notify the integrator about the refund request in order to initiate the authorization process with the Cortina payment provider.
Said request would be triggered via either of the following options:

Nayax's Dynamic Transaction Monitor by selecting the relevant transaction, right-clicking on it and then selecting "Request Refund".
Nayax's Lynx API- via the Refund command

Request

Nayax's servers send a POST request to your configured Refundendpoint, which would be of the following format:

(customer's URL)/Cortina/PrePaid/Refund

The payload includes the full result of the card scan operation:

{
  "ReasonCode": 999,
  "ReasonText": "General exception",
  "BasicInfo": {
    "TransactionId": 2.3658433596983443e+35,
    "NayaxTransactionId": 0,
    "Amount": 0.1,
    "CurrencyCode": "USD",
    "CurrencyNumeric": 376,
    "SiteId": 12,
    "MachineAuTime": "071221132914",
    "TimeoutMS": 15000,
    "IsProductSelected": true
  },
  "DeviceInfo": {
    "HwSerial": "0434324119376526",
    "FWVersion": "4.0.0.22-RC01 - Aug 25 2021",
    "Type": "Onyx"
  },
  "MachineInfo": {
    "Id": 869761713,
    "Name": "TestPayStaticQR V2",
    "TerminalId": 987654321,
    "DecimalPlace": 2,
    "Offset": 2,
    "GroupId": "Beverages",
    "OperatorId": 12345,
    "Region": "string",
    "City": "string",
    "ZipCode": 10001,
    "Country": {
      "Name": "United States of America",
      "NumericCode": 840,
      "Alpha2Code": "US",
      "Alpha3Code": "USA"
    },
    "GeoLocation": {
      "State": "string",
      "City": "string",
      "CountryCode": "string",
      "ZipCode": "string",
      "Address": "string",
      "Longitude": 34.998819,
      "Latitude": 32.8198988
    }
  },
  "ActorInfo": {
    "Id": 2001102296,
    "Name": "Far East Dev Zone",
    "OperatorId": 2000305191,
    "OperatorName": "TanyaT_OP",
    "MerchantId": 10011,
    "Country": {
      "Name": "string",
      "NumericCode": "string",
      "Alpha2Code": "string",
      "Alpha3Code": "string"
    },
    "GeoLocation": {
      "State": "string",
      "City": "string",
      "CountryCode": "string",
      "ZipCode": "string",
      "Address": "string",
      "Longitude": 34.998819,
      "Latitude": 32.8198988
    }
  },
  "CustomData": {
    "DirectActor": 12312312,
    "Operator": 123121434134,
    "Distributor": "superDistributor",
    "Actor": 12312312,
    "Machine": 131231348
  },
  "CardData": {
    "CardNumber": "string",
    "EntryMode": "string",
    "ExpYear": "string",
    "ExpMonth": "string",
    "EMVData": "string",
    "IDNumber": "string",
    "RandomNumber": "string",
    "BrandInfo": {
      "PrimaryId": "string",
      "PrimaryDescription": "string",
      "SecondaryId": "string",
      "SecondaryDescription": "string"
    },
    "CardHolderName": "Test Card Holder"
  },
  "PaymentInfo": {
    "SrvTranId": 2.3658433596983443e+35,
    "AuthCode": 333333,
    "AuthAmount": 0.1,
    "SettAmount": 0.1,
    "RRN": 111111,
    "Token": "string",
    "AuthDateTime": 230221101008,
    "SettDateTime": 230221101009,
    "TraceNumber": 4444,
    "AuthSource": 555555,
    "AdditionalData": "string",
    "IsGatewayTimeout": true
  }
}

Request Parameters

The following table describes the parameters included in the request body:

Reference Fields

Field	Type	Description
Transaction Status & Cancellation Codes
`ReasonCode`	Int(16)	The valid cancellation or decline code: 1: Insufficient funds 2: Transaction ID unknown 3: Cardholder exceeded daily/weekly/monthly transaction count limit 4: Cardholder exceeded transaction amount limit 5: Suspected Fraud 6: General system failure 7: Invalid amount 8 / 998: Request cannot be parsed (format error) / Validation error 9: Transaction not allowed to cardholder 40: For Nayax internal use only. 992: Timeout exception 997: Missing mandatory parameters 999: General exception See full list for other status and technical errors (e.g., 990, 994, 1010).
`ReasonText`	String	The verbal explanation corresponding to the `ReasonCode`.
Core Identifiers & Financial Details
`TransactionId`	String(36)	The unique identifier for this transaction. Echoes the encrypted ID from `/StartSession` if used. Otherwise, the Nayax Engine generates this value.
`NayaxTransactionId`	Int(64)	The Nayax internal unique ID for the transaction, echoed in further requests.
`SrvTranId`	String	The Integrator's internal transaction ID. Conditional: Required if `/StartSession` was not used. If used, it should be empty or echo the Transaction ID.
`Amount`	Double	The payment amount (Decimal with max 3 digits for cents). Example: 1 cent = `0.01`. Note: Currencies with no decimal places are still represented as a double (e.g., 234 JYN = `234.0`).
`AuthAmount`	Double	The original amount requested in the `/Authorization` request. Conditional on `/Authorization` response.
`SettAmount`	Double	The original amount requested in the `/Settlement` or `/Sale` process. Irrelevant for the Authorization command.
`AuthCode`	String(40)	External Authorization Code (usually from the Card Issuer's bank).
`RRN`	String	Reference Retrieval Number (RRN). Highly recommended to be visible to the consumer/card holder for support.
`Token`	String(256)	A unique transaction token. For Nayax internal use only.
`TraceNumber`	String	Trace number. For Nayax internal use only.
`AuthSource`	String(5)	For Nayax internal use only.
Timestamp & System Details
`AuthDateTime`	String	The date and time the `/Authorization` took place. Format:`ddMMyyHHmmss`.
`SettDateTime`	Double	The Settlement Date/Time. Irrelevant for the Authorization command.
`MachineAuTime`	String	Machine Authorization Timestamp.
`TimeoutMS`	Int(32)	Nayax Server Timeout configuration in milliseconds.
`IsGatewayTimeout`	Bool	Indicates if a gateway timeout occurred (valid in the response).
`AdditionalData`	String	Additional data string in JSON format. Contact Nayax TPOC to define.
`SiteId`	Int(16)	Region of the Nayax server.
`IsProductSelected`	Bool	Indication if the product was pre-selected.
Machine & Location Details
`HwSerial`	String	Nayax Device Hardware serial number.
`FWVersion`	String	Device Firmware version.
`Type`	String	Nayax Device Type.
`Id`	Int(64)	Machine entity unique ID.
`Name`	String(255)	Machine Name.
`TerminalId`	String(255)	Terminal identifier. Contact Nayax TPOC to define.
`DecimalPlace`	Int(64)	Decimal point location for amounts.
`Offset`	String(255)	UTC timezone offset.
`GroupId`	String	For Nayax internal use only.
`OperatorId`	String(255)	Merchant ID.
`Region`	String(255)	Machine Region.
`City`	String(255)	Machine City.
`ZipCode`	String(255)	Machine Zip Code.
`Name`	String	Country Full Name (for machine location).
`NumericCode`	String(3)	ISO-3166-1 Numeric-3 code.
`Alpha2Code`	String(2)	ISO-3166-1 Alpha-2 code.
`Alpha3Code`	String(3)	ISO-3166-1 Alpha-3 code.
`State`	String	Actor geo state code.
`City`	String(255)	Actor geo City.
`CountryCode`	String	Actor geo Country code (ISO3).
`ZipCode`	String(255)	Actor geo Zip code.
`Address`	String(255)	Actor geo Address.
`Longitude`	String	Machine Location Longitude.
`Latitude`	String	Machine Location Latitude.
`Id`	Int(64)	Actor ID.
`Name`	String(255)	Direct Merchant name.
`OperatorId`	Int(64)	Merchant operator ID (Integer format).
`OperatorName`	String	Merchant operator name.
`MerchantId`	Int(64)	Merchant ID. Contact Nayax TPOC to define.
`DirectActor`	String	Direct actor custom data (String in JSON format).
`Operator`	String	Operator custom data (String in JSON format).
`Distributor`	String	Distributor custom data (String in JSON format).
`Actor`	String	Actor custom data (String in JSON format).
`Machine`	String	Machine custom data (String in JSON format).

Response

The Refund Response that the customer's payment method would send to Nayax's servers.
The payload should look as follows:

{
  "Status": {
    "Verdict": "Approved",
    "Code": 0,
    "StatusMessage": "string"
  },
  "Balance": {
    "RegularCreditType": 0,
    "RegularCredit": 0,
    "RevalueCredit": 0
  }
}

Response Parameters

The following table describes the fields returned in the API response:

Reference Fields

Field	Type	Description
Transaction Status & Error Codes
`Verdict`	String	The final status of the request. Must be one of the constant string values: `Approved` `Declined`
`Code`	Int(32)	The Decline Code. Conditional—only present if `Verdict` is 'Declined'. Valid decline codes include: 1: Insufficient funds 5: Suspected Fraud 6: General system failure 7: Invalid amount 8 / 998: Format/parsing error or Validation error 992: Timeout exception 997: Missing mandatory parameters 999: General exception See full documentation for the complete list of error codes.
`StatusMessage`	String(255)	A free text field containing the transaction status message or additional varying data regarding the outcome.
Loyalty & Credit Information
`RegularCreditType`	Int(32)	Defines the unit of measure for `RegularCredit` (Enum values): 0: Credit is counted in transactions (count). 1: Credit is counted as an amount (currency).
`RegularCredit`	Double	The regular credit value (amount or transaction count) based on the `RegularCreditType`. Uses Decimal place 2.
`RevalueCredit`	Int(32)	The revalue credit amount. Only present if the associated card is configured as revalue-able. Uses Decimal place 2.